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District email and voicemail outage Weds. Feb 21

Tuesday, February 27 Update

The district’s email exchange server and voicemail has been restored. The time to full restoration is difficult to predict due to the backlog of emails that need to be processed. We expect the server performance to be slower than normal while messages are restored from the backlog queue.

Thank you for your patience,

Rob Singleton
Technology Services Director

Monday, February 26 UPDATE

We are still experiencing district voicemail outage. District staff are now able to send/receive email. All emails sent/received to district email accounts between February 20 – 22 are archived but not yet accessible to staff but will be once the system if fully operational. Technology Services staff are continuing to work on this issue and hope to restore full email access and voicemail by tomorrow morning, February 27.

Friday, February 23 UPDATE

We are still experiencing district email and voicemail outage. District technology staff continue to work on this issue. We apologize for the inconvenience.

Thursday, February 22 UPDATE

District technology staff continue to work on the problem and do not anticipate any data loss of incoming or outgoing emails. The process is proceeding but taking longer than anticipated. We will continue to provide updates and apologize for the inconvenience.

Early this morning, the school district email system experienced an outage. District technology staff are working to restore service and have reported that the outage will likely continue until tomorrow afternoon.

Those who have sent a time sensitive email or voicemail to school district staff today and have not received a response, are asked to please call again to make sure that we receive the message today. We apologize for the inconvenience.

Rob Singleton
Technology Services Director